Tuesday 17 May 2011

pizza hut

<today my brother send to me  an email about pizza hut, some customer have order pizza and found a gift with it... for more information read the email below >




Dear Customer Protection Section,
 I would like to place a complaint on Pizza Hut restaurant. We have found a large worm, approximately 3cm large, pictures attached, in one of the pizzas we ordered for a staff office party.  The delivery happened on  5/April 2011, the order was placed on 12:00 noon and delivery took place on cca 1:30pm, from Musaffah Abu Dhabi branch to Etihad Cargo Airport offices.   
 We are attaching two pictures of the worm, as well as scan of the invoice.
 Several of our staff get very sick and vomited repeatedly after seeing the worm. We called the branch and spoke to the Pizza Hut branch manager, Mr. Hussein, who came in person to our office and refunded us the money. Nevertheless, we think this situation shall be investigated, as it is clearly a result of a hygienic failure either in the branch, or the PizzaHut supply-chain process.
 Please, kindly have the issue investigated, as it is a very serious health hazard to PizzaHut customers. Secondly, we require an official apology from Pizza Hut to our staff, as they are very shocked and disgusted.
 Thank you in advance for your prompt reply and attention to this case.
 Sincere regards,



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